Many people have questions about allowing others to access their computer. Sometimes tech support companies will request remote access, or you might potentially bring your machine in to a repairman. But is this safe? You might be wondering what someone with access can do, and if there is any way for you to be sure your machine has not been tampered with. Here are a few things you should know about remote computer access.
First, anytime you allow someone to access your computer, there is the potential that it could be damaged. This is true of everything. If you allow someone to drive (or repair) your car, there is the potential that they could damage it. So, whenever you allow someone to access something valuable of yours, there will be an element of trust involved. For your computer, a remote repair is not much different from a physical visit and repair. If a repair technician visits your home, or you bring a computer in to be worked on, they will have access to everything on the machine and be able to do whatever they want.
So, if you are considering allowing someone to access your computer, the only real question you should be asking is how much you trust them. Are they a reputable public company? If so, chances are you can trust them to solve your problems. A reputable and professional company will have policies in place to ensure that your information is safeguarded, and will also have the means to solve your problems should something go wrong. Just as a reputable mechanic would repair any damage caused inadvertently by their work, a reputable computer repair technician will be able to compensate you should anything unfortunate occur.
In short, access to your computer should be based on trust. Trusted family members and friends are obvious candidates, and you can also trust reputable professionals. Never leave your computer unattended in a public place, especially if it is unlocked. Just as people can use the internet to access and infect your machine, people can also install malware on your machine if they are able to get their hands on it. If you suspect that your computer might have been accessible to any untrustworthy people, you should immediately begin the process of ensuring that it is not infected. In particular if you use the computer for sensitive or personal information, you should take every precaution to ensure that your computers are safe from malware.